Warranty Terms

AIRBOSS® 18-Month Limited Warranty

US Tool System — Katy, Texas

1. What this warranty covers

US Tool System ("USTS") warrants to the original end-user purchaser ("you") that your AIRBOSS® product ("Product") will be free from defects in material and workmanship for eighteen (18) months from the date of original retail purchase (the "Warranty Period"), when purchased from an Authorized Channel (Section 2) and used and maintained as directed in the product manual. A dated proof of purchase is required for warranty service. This warranty is not transferable.

2. Authorized Channels

This warranty applies only to Products purchased new from: (a) ustoolsystem.com; (b) Amazon product listings sold by "US Tool System"; or (c) an Authorized AIRBOSS Dealer. USTS cannot control the quality, storage, or handling of products sold by unauthorized sellers; therefore, unless prohibited by law, this warranty does not cover products purchased from unauthorized sellers, or purchased used or second-hand.

3. What USTS will do

If a Product proves defective during the Warranty Period, USTS will, at its option: (a) repair the Product at no charge for parts and labor; (b) replace the Product with the same model; or (c) refund the purchase price, less a reasonable allowance for depreciation. A repaired or replaced Product is warranted for the remainder of the original Warranty Period. THE REMEDIES DESCRIBED IN THIS SECTION ARE YOUR SOLE AND EXCLUSIVE REMEDIES.

4. What this warranty does not cover

This warranty does not cover, as determined by USTS:

  • (a) normal wear and tear from use, including gradual loss of power or performance, and wear or consumable parts — including rotor vanes and blades, hammer mechanisms, anvils, bearings, O-rings, seals, gaskets, springs, retainers, scaler needles, sanding pads, and grinding wheels — unless they failed because of a defect in material or workmanship;
  • (b) damage or malfunction caused by misuse, abuse, accident, or neglect;
  • (c) damage or malfunction caused by improper air supply, including operation above the rated working pressure (90 PSI unless otherwise marked), unfiltered or unlubricated air, or moisture;
  • (d) damage or malfunction caused by failure to maintain the Product as directed in the manual;
  • (e) Products that have been modified or altered;
  • (f) damage or malfunction attributable to service or repair by anyone other than USTS or an Authorized Service Center;
  • (g) damage or malfunction attributable to the use of parts other than genuine AIRBOSS parts;
  • (h) cosmetic damage that does not affect function;
  • (i) Products whose serial number has been removed, altered, or defaced;
  • (j) Products purchased from unauthorized sellers (Section 2);
  • (k) damage occurring in transit — file a claim with the carrier.

5. How to obtain warranty service

  • (a) For orders placed on Amazon: all warranty and return service is handled entirely through Amazon. Contact us via Amazon Messages on your order; do not use the process below.
  • (b) For orders placed on ustoolsystem.com or with an Authorized AIRBOSS Dealer: start your claim at ustoolsystem.com (Support → Warranty Service) or email support@ustoolsystem.com.
  • (c) Provide the model number, serial number, dated proof of purchase, and a short description of the problem. USTS will issue a return authorization and direct you to USTS or the nearest Authorized Service Center.
  • (d) Ship the Product transportation prepaid (shipping to us is at your cost, consistent with industry practice). If the claim is covered, USTS pays for the repair or replacement and for return shipping within the contiguous United States. If USTS determines the claim is not covered, the terms in Section 6 apply.
  • (e) Warranty registration at ustoolsystem.com is recommended and helps us serve you faster, but is not required for coverage.

6. Non-warranty service

For service that USTS determines is not covered by this warranty, USTS or the Authorized Service Center will provide a written estimate before any repair. A diagnostic fee, quoted when the return authorization is issued, applies and is payable whether or not you approve the repair. If you decline the repair, the Product will be returned to you after payment of the diagnostic fee and return shipping. Products unclaimed for more than sixty (60) days after notice may be treated as abandoned to the extent permitted by law.

7. No other warranties

USTS MAKES NO OTHER WARRANTY, CONDITION, OR REPRESENTATION OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. ANY IMPLIED WARRANTIES THAT MAY APPLY TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

8. Limitation of liability

USTS'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE PAID FOR THE PRODUCT. TO THE FULLEST EXTENT PERMITTED BY LAW, USTS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE ARISING FROM THE SALE OR USE OF THE PRODUCT, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

9. Your rights

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Safety

Read the product manual before use. Always wear ANSI-approved eye protection, operate at the rated working pressure, and use impact-rated sockets and accessories.

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